Kids, check out the 
                                                                                      Latest Video...
                                                                                      (Get a sneak peek at Book Two!)
                                               
                                                  ... click here to see the latest newsletter.
                                                                                      
                                                                                     
                                                                                    
                



Customer Service

Payment options
Shipping
Returns
Tax
Currency fluctuations
Contact details 

Payment options
Treasure Bound Books currently accepts Paypal, Visa and MasterCard. Checkout is secure and encrypted by industry standard SSL.

Shipping

Delivery within Australia

We usually process orders within five business days. Standard delivery via regular post is 5-7 days.

For express delivery in Australia, please contact Treasure Bound Books on (02) 9976-5182.

Orders are shipped by Australia Post. Postage will depend on the number of items and location being delivered to.   

Please note we cannot ship to PO Boxes, you must provide a street address.

USA

Orders to be delivered within the U.S. will be fulfilled in the U.S.

Standard: 7-10 business days

Contact us via the contact us form for faster shipping options.

Reminder: prices for US and overseas orders are shown in US dollars but will be billed in Australian dollars.

International delivery outside Australia or the US

Please note we cannot ship to PO Boxes, you must provide a street address.

We usually process orders within five business days. Shipping will take 7-10 days.

All items shipped to a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country's national laws. The buyer is responsible for all duties and taxes incurred.

Returns

We want all of our customers to be happy with their purchases from Treasure Bound Books. By accepting returns, we hope to ensure this is the case.

Returned items must be unused, in their original condition (with the exception of the packaging) and must be post marked within 14 days of receipt. Items must be packaged to prevent damage on the return voyage. Shipping costs are non-refundable.

You will need to pay return shipping costs unless the item(s) sent to you were not what you ordered, in which case we will make alternate arrangements with you. Please use the Contact US form.

Returns sent C.O.D. will not be accepted.

You need to send your proof of purchase.

How to return your item:

1. Provide your proof of purchase and reason for return.

2. Package the items in a shipping bag or box that will prevent damage in transit. We recommended similar packaging to what you received the items in originally.

3. Treasure Bound Books takes no responsibility for goods that are returned but become lost or not delivered to us. If you are concerned about loss or damazge in transit, you may want to consider adding tracking or insurance.

4. Within 14 days of receiving them, send the item(s) to:

Treasure Bound Books
7 Francis St
Fairlight NSW 2094
Australia

Upon receipt of the item (s) we will process your refund (minus shipping costs) to the credit card or PayPal account used for the purchase.

Returns sent C.O.D. will not be accepted.

Tax

Orders shipped within Australia

All orders shipped within Australia include Australian GST (Goods and Services Tax) in the prices shown.

Orders shipped outside of Australia

No sales tax is applied to orders shipped outside Australia, but please be aware that all items entering a foreign country are subject to customs inspection and assessment of duties and taxes in accordance to that country's national laws. The buyer is responsible for all duties and taxes incurred.

Currency fluctuations

Prices are shown in Australian dollars and U.S. dollars but will be billed in Australian dollars.

Please also be aware that all payments will be processed in Australian dollars so the price may differ slightly to the price on the website due to currency fluctuations.

Contact details

Treasure Bound Books
(02) 9976 5182
7 Francis St
Fairlight NSW 2094
Australia
karen@treasureboundbooks.com


Home      About Us      Contact Us     Win      About the Book      Schools Program
     Libraries      Book Sellers      Privacy Terms      Customer Service


Copyright © treasureboundbooks.com 2008, All Rights Reserved
Designed by Easy Web Solutions